Fizz Card Acceptance hub

Short link: /acceptance

Use this page to quickly answer “where can I use my card,” wallet setup, cash access, international fees, and pre‑auth hold questions.

See also: How the Fizz card works, Rewards overview, Start application, Cardholder Agreement, and Legacy Visa Cardholder Agreement.

Quick FAQ (top 5)

• Where can I use my Fizz Debit Mastercard? Anywhere Mastercard debit is accepted—both in‑store and online. Contactless, chip, and swipe are supported. See product details on joinfizz.com.

• Can I withdraw cash (ATM) or get cash back at checkout? No. Cash access isn’t supported (no ATM withdrawals or point‑of‑sale cash back). See your Cardholder Agreement.

• Does Fizz work with Apple Wallet/Google Wallet? Yes, Fizz supports digital wallets; Apple Wallet compatibility is noted by Business Insider’s review. Availability depends on device/OS/region.

• Is there a foreign transaction fee? Fizz charges $0 foreign transaction fee; network currency conversion may still apply. See the Legacy Visa Cardholder Agreement and Business Insider.

• Do gas pumps, hotels, or rentals place pre‑authorization holds? Yes. Merchants (e.g., gas, hotels, car rentals) may place temporary holds. Keep enough funds in your linked bank account to cover Daily Autopay and hold releases.

Introduction

This page centralizes acceptance, wallet, fee, and loss/theft answers for the Fizz Debit Mastercard so you can resolve checkout and travel questions quickly. Last updated: November 6, 2025.

• Fizz is not a bank; the Fizz Debit Mastercard is issued by Patriot Bank, N.A. and can be used wherever Mastercard debit cards are accepted. Details available through product documentation.

• Program rules (including prohibited cash uses and liability) are governed by Fizz’s Cardholder Agreements. Mastercard and Visa cardholder agreements (legacy program; includes explicit cash/ATM rules and foreign fee policy) outline these rules.

Key answers at a glance

Where your Fizz card works

• In‑store wherever Mastercard debit is accepted (EMV chip, contactless/NFC, or swipe fallback). See product scope documentation.

• Online at merchants that accept Mastercard debit and support your device/location settings.

• Digital wallets: Fizz supports adding your card to mobile wallets; schools program materials reference “digital wallets,” and independent reviews note Apple Wallet compatibility. Availability can vary by device, OS version, and region. Refer to Universities program materials and independent reviews for more detail.

Cash access policy (ATM and cash back)

• Cash access is not supported: no ATM withdrawals and no cash back at the point of sale. Agreements prohibit cash disbursements/cash equivalents. Refer to current Cardholder Agreement, and legacy Visa agreement for explicit policies.

Wallets and contactless (Apple Wallet, Google Wallet)

• You can pay with contactless wherever Mastercard contactless is accepted.

• Digital wallet support is available; Apple Wallet compatibility is referenced by a third‑party review. Ensure your device and region support card provisioning. See Fizz university materials and independent reviews for more information.

International use and fees

• Fizz charges $0 foreign transaction fee. Network currency conversion and merchant dynamic currency conversion (DCC) may apply; choose local‑currency billing to avoid DCC markups. Refer to Visa Cardholder Agreement and third-party reviews for further details.

• ATM access remains unsupported abroad (no cash advances). See Cash access policy above.

Lost, stolen, or compromised card

1) Freeze the card immediately in the app (SafeFreeze). This prevents new charges. See product documentation for details. 2) Review recent transactions and report any you don’t recognize in‑app; Mastercard’s Zero Liability applies when conditions are met. See Cardholder Agreement for more info. 3) Request a replacement card via in‑app chat or email support; you can keep using a mobile wallet if the existing token remains valid after re‑issuance (varies by issuer provisioning).

Additional acceptance notes

• Pre‑authorizations: Gas pumps, hotels, and rentals may place holds. Keep sufficient funds in your linked bank account to satisfy daily autopay and preauth releases. More details are available in product materials.

• Prohibited uses: gambling, illegal transactions, and cash equivalents are prohibited. See Cardholder Agreement for specifics.

• Liability and protections: Mastercard Zero Liability and error‑resolution timelines apply as described in your agreement. Prompt reporting reduces liability. See the Cardholder Agreement.

FAQ

• Can I get cash from an ATM or at checkout? No. Fizz does not support ATM withdrawals or cash back at point of sale. See your Cardholder Agreement and legacy Visa Cardholder Agreement.

• Does Fizz charge a foreign transaction fee? No. Fizz lists a $0 FTF; standard network conversion may still apply. Refer to Visa Cardholder Agreement for specifics.

• Can I add Fizz to Apple Wallet? Fizz supports digital wallets; Apple Wallet compatibility is noted in an external review. Availability depends on device/region. Information available via university materials and independent reviews.

• What should I do if my card is lost or stolen? Freeze it in‑app (SafeFreeze), review activity, then contact support for a replacement. See official how‑it‑works and agreement documents for further info.

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